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Are you open?

Yes! Effective June 1, 2020, we are open per orders from the State of Colorado as well as Summit County.
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Can I make a new reservation?

Yes, we are taking reservations up to 12 months out. You can book directly through our website or by giving us a call.
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Can I purchase trip insurance through you?

While we do highly recommend trip insurance, we do not sell it through our website. We recommend visiting SquareMouth, where you can compare dozens of policies from a variety of insurers.
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Can I cancel my reservation?

At this time, reservations are subject to our standard policies and deposits are not refundable. With that said, we recognize that these are uncertain times and circumstances could change. If you have a reservation that is impacted by travel restrictions per either Summit County or the State of Colorado, we will be able to allow you to reschedule for a later date. Please note, however, that the closure or limiting of activity availability (including skiing) will not result in the option to reschedule.
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What precautions are you taking to ensure my vacation rental is safe?

Safety is a priority for both our team and guests. Here are a few of the measures we have put in place in response to the covid-19 pandemic:

  • Cleaning: Our cleaning protocols have been enhanced to ensure all surfaces are thoroughly disinfected, especially high traffic and high touch areas. A bleach dilution, as recommended by the CDC, is being used on all surfaces, including door handles, light switches, etc.
  • Linens: Out of an abundance of caution, we are removing all unnecessary bedding, including decorative pillows, shams, comforters, etc. All bedding that remains in the property (sheets, blankets, etc.) will be machine washable and taken to a professional laundry service after every guest.
  • Supplies: We supply all of our properties with hand soap for each sink, as well as paper towels and a Lysol brand surface cleaner. We will also supply individual hand sanitizers and spray disinfectanct when stock allow.
  • Staff Safety: Should you find yourself needing the assistance of one of our team members while in our homes, we have supplied our staff with gloves and masks so that any contact can be done so in a safe manner.


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How will I check-in and out of the property?

We have always handled check-ins and check-outs remotely and will continue to do so. To check-in, we will send you a customized property access code the day before your arrival that you can use to enter the property. To check-out, we ask that you lockup and then use the same access code to exit the home. Please note that to allow for enhanced cleaning procedures, we will be less able to accommodate early check-in and late check-out requests.
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Are you leaving a gap between reservations?

Yes, whenever feasible, we are leaving a 30 hour gap between reservations. When it is not possible for us to leave a gap, we will be treating properties using hydroxyl blasters, which emit a hydrogen peroxide vapor to disinfect hard and soft surfaces.
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Do I have to wear a mask there?

Yes, masks or cloth face coverings are required both by Summit County and the Town of Breckenridge. They must be worn when in a public building or when outside but unable to maintain 6 feet of distance from anyone who is not in your household. They do not need to be worn while in the property. We have disposable masks that we are happy to provide you upon request. In addition, many local retailers are selling a variety of cloth and reusable masks.
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Are restaurants and stores open?

Yes, restaurants are open for take-out and delivery as well as dining in with capacity limits. Stores are open as well, with capacity limits in place.
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Are activities open?

The majority of activities have resumed, including hiking, biking, golfing, boating, rafting, and more. While things are operating a little differently and with reduced capacity, we are confident you will still find lots to do and enjoy in Summit County. More information for each area is available on their respective websites:

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Are groceries available? How can I get them?

Grocery stores are open in our area and have remained well-stocked as they are accustomed to serving a large number of visitors in addition to our local population. You can purchase groceries at City Market, Safeway, Whole Foods, Walmart, Target, and several other smaller stores. In addition, both Instacart and Shipt operate in our area. If you would prefer, our concierge service, Key, can purchase groceries and have them delivered and put away in the house prior to your arrival.
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Is public transportation available?

Both the Summit Stage and the Breckenridge Free Ride are operating with reduced schedules and ridership. Please check their schedules online as they do change frequently.
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Additional Questions?

For further information, questions, or concerns, please email us at summit@riverridgerentals.com.
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